LOCKN’ 2020 Rollover and Refund Options

ROLLOVER OPTIONS

LOCKN’ 2020 ticket holders who choose to apply their tickets to LOCKN’ 2021 will have access to added perks based on their ticket type. LOCKN’ 2020 purchasers transferring their ticket order to LOCKN’ 2021 will receive one free access voucher for all three crowdless performances from the LOCKN’ site by Joe Russo’s Almost Dead on October 2-4. Here are some additional benefits per ticket type:

GA and Student/Military Ticket Holders

GA and Student/Military Ticket Holders who choose to roll over their tickets to LOCKN’ 2021 receive one entry in a drawing to win VIP Tickets and Camping upgrades. Multiple winners will be selected!

VIP Ticket Holders

VIP Ticket Holders who choose to roll over tickets to LOCKN’ 2021 will receive an invitation to a private celebration at LOCKN’ 2021 with complimentary food and beverages, along with some surprise guests.

Super VIP Ticket Holders

Super VIP Ticket Holders who choose to roll over their tickets to LOCKN’ 2021 will receive an invitation to a private celebration at LOCKN 2021 with complimentary food and beverages, along with some surprise guests. They will also get a very special ride on the Main Stage turntable.


REFUND OPTION

Transferring your ticket to LOCKN’ 2021 is not an option for everyone, so we are happy to issue a refund of the total purchase price, including all fees. Request a refund no later than September 27 at 11:59PM ET by following the instructions below. Refunds will be processed in as little as 30 days following the September 27 deadline. Your refund will be issued to your original method of payment. If that method of payment is no longer valid, please contact [CONTACT INFO].


DONATION OPTION

Help keep the dream alive! Donate your ticket to LOCKN’, helping to ensure another year of music and family on the farm. A portion of the face value of all donated ticket sales will be given to HeadCount to support its mission of registering voters at live and virtual events, promoting participation in democracy.


HOW TO REQUEST A REFUND, ROLLOVER, OR DONATE YOUR TICKET ORDER:

  1. Visit https://lockn.frontgatetickets.com/ and log into your Front Gate Tickets account
  2. Select the “Your Account” button and then “Order History” at the top navigation bar. This will take you to your ticket purchase.
  3. Select “View Order Detail” on the order number you wish to have refunded.
  4. Select your preferred option (“REQUEST REFUND”, “ROLLOVER ORDER”, or “DONATE ORDER”) button at the top of your order details. It will automatically initiate the process. You will have the ability to change your selection at any point before September 27 at 11:59PM ET.

Be sure to select your preference no later than September 27 at 11:59PM ET. If you do make a selection by September 27, orders will automatically roll over to 2021.

Click HERE to request a refund, roll tickets to 2021, or donate your ticket.