Frequently Asked Questions
Since the festival is rescheduled, will I have to buy my tickets again?
No, any previously purchased tickets, along with parking, camping and early entry passes, will be honored on the corresponding new dates, October 1-4.
Is LOCKN’ issuing refunds?
Yes, we are issuing refunds.
The LOCKN’ team is committed to doing everything we can to produce a safe celebration for you, the artists, our staff members, and the community surrounding us in beautiful Nelson County, Virginia, on our rescheduled dates of October 1-4, 2020.
However, should it turn out that we are unable to produce LOCKN’ 2020, we will make several options available to anyone who has purchased a ticket, including a full refund. We will let you know by August 31st, at the latest. Until we are able to share our plan with more certainty, we are truly grateful for your patience.
In the meantime, we recognize that during this difficult time, some of you may not be able to wait. If you have a specific individual need to obtain a refund, please email email@example.com and we will gladly walk you through all your options, including a full refund with all fees. Please be sure to include your full name, mailing address, phone number, and purchase order number in your email.
What’s the weather like at LOCKN’ in early October?
October is one of the most beautiful months on the farm and in Central Virginia generally. You can expect chilly nights and comfortable days a spectrum of colors on the leaves lining the Blue Ridge Mountains and ample harvest celebrations from surrounding farms and wineries.
Will LOCKN’ continue to charge my ticket layaway plan?
LOCKN’s Layaway Plan remains paused. You were not charged on the original payment dates of April 15 and May 5. We are working with Front Gate Tickets on a revised payment schedule and will release it soon. Once the new schedule has been determined, you will receive an email from Front Gate Tickets giving you notice when the remaining payments will be charged.
What steps are you taking to ensure the health and safety of artists and patrons at your events?
We are working on new health and safety protocols, which will continue to evolve as new guidelines are issued by public health authorities, to ensure the Festival is safe and comfortable for everyone to attend. These may include reducing our overall capacity and increasing the amount of space allocated for campsites.
Who’s playing at LOCKN’?
We are actively working with artists to reschedule the Festival. The lineup will be announced as soon as it is finalized.
Do I need to re-book my hotel and shuttle accommodations?
If you booked hotel and shuttle accommodations through Cville Travel or Blue Ridge Brews, they will work with you on rescheduling hotel and shuttle packages. If you purchased a travel package through CID, you will be contacted in the near future with updates. Other reservations will need to be addressed with the provider.
Are vendors required to re-apply for the rescheduled dates?
All applications previously submitted will be valid for the rescheduled dates unless the vendor wishes to withdraw its application. There is no need to re-apply.