Frequently Asked Questions



Bikes

Are bikes allowed?

Bicycles are encouraged so that Festival patrons can use the many beautiful trails on the Oak Ridge Farm property. No Bicycles are allowed inside the main event site/performance area. No ATVs are allowed at all on the property.

What are the biking rules at the event?

  • You must have a light on the front of the bike when riding after dusk
  • No ATVs at all
  • No bikes in the main concert site

What biking activities will be available on-site?

We have over 15 miles of beautiful bike trails available to festival patrons. You can also use your bike to get around the campgrounds and event site. We’ll have bike racks set up at convenient locations throughout the site. To learn more about biking, visit our Activities page.

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Camping

How big are the campsites?

  • 205 sq. ft. tent-camping / 205 sq. ft. forest camping
  • 420 sq ft. car camping
  • 1000 sq. ft. for < 40 ft RV
  • 1400 sq. ft. for > 40 ft RV

You are allowed to set up canopies next to your car/tent without purchasing another car camping pass as long as you remain within the allotted campsite.

How do we camp together with our group?

To make sure you get a campsite together, please make sure you all have the same type of camping pass. Our camping areas are all first come, first served. To ensure that you get a spot next to another group, please enter the camping area with that group.

  • Your event ticket level (GA or VIP or SuperVIP) must match the camping ticket level
  • The RV area is different from the Car-Camping area which is different from the Tent-only area
  • Unless you’re are camping in Tent-Only or Forest Camping Tent-Only, make sure that you all arrive in line together. Tent-Only areas are GA and you can group together more easily
  • Car Campers and RV Campers will be given campsite adjacent to those in front and in back of them in the entrance lines. In Car Camping and RV Camping, you may not save a spot for friends arriving later

What are the different camping options?

Tent-Only Camping: A Tent-Only pass allows you to camp with your car parked in a nearby lot. You can easily camp with your friends and have access to your car via a short walk. Your car will be parked a few hundred yards away. One pass is required per tent, with capacity limited to four people

Car Camping (4-Day or Single Night): A Car Camping pass allows a car to be parked in a camping spot with enough room for both a car and your tent. Your camping neighbors will be the people in the cars in front of you and those behind you as you arrive. One car camping pass is required per car, with capacity limited to four people

Sober Camping: A limited number of Sober Camping spaces are available on a first-come basis for those who wish to camp with others who respect sobriety. Access for each vehicle in Sober Camping’s special designated area requires a Sober Camping pass, which will be mailed with your ticket order. Share fellowship with other passionate clean and sober music fans who enjoy recovery and music in harmony. We’re liked-minded friends who gather to offer support — and traction — in what might otherwise be a slippery environment for sobriety. Sober Lockn’ will hold daily meetings, times TBD

Forest Camping: Forest Camping contains some outstanding but limited tent-only sites in a cleared forest location, with your car parked in a nearby lot. One forest camping pass is required per tent, with capacity limited to four people

RV Camping: RV Camping – Your RV must fit into a 20′ X 50′ space (including slides or awnings). Tents, canopies, hammocks, etc. may be set up next to your RV as long as they fit within the designated space. It is a primitive RV site so no dumping stations. A company will empty your holding tanks for a small fee. Please arrive at the festival with a full water tank and bring a portable container. Water will be available for free refills at the Refill station. Power is included so you can plug in and cool down. 30-amp service is included with your GA RV pass purchase. You must bring an adapter if you have a 50. One RV camping pass is required per RV, with capacity limited to six people

Family Camping: Family Camping is an environment that will be comfortable for those wishing to attend the festival with their families. A limited number of Family Camping passes are available for sale, and will include room for one car to be parked in a camping spot with enough room for both a car and your tent. One Family Camping pass is required per car, with capacity limited to four people.

ADA Camping: We offer accessible camping options including Tent-Only Camping, Car Camping, and RV Camping (subject to availability). By purchasing Accessible camping passes, you represent that you or a member of your party has a disability that requires the features of accessible camping. Lockn’ may investigate the potential misuse of an Accessible pass where there is good cause to believe that such ticket has been purchased fraudulently. For all ADA questions, please email ADA@LocknFestival.com

Do I need an RV Pass or a Car Camping Pass?

This is Car Camping:

  • A Car Camping pass allows a car to be parked in a camping spot with enough room for both a car and your tent
  • If you carpool in one vehicle but have two car camping passes, show both passes to the attendant and you will get two adjacent car camping spots

This goes to RV Camping:

  • Pop-ups and trailers
  • Car pooling in a jeep pulling a 5×8 single axle trailer with our camping gear

Choose Car Camping or RV Camping:

  • VW Westfalia / VW Westy
  • VW Campmobile

Fire-related questions

  • No tiki torches
  • Small propane tanks under 16 oz are permitted
  • No campfires

What services are available for GA RVs?

  • A company on-site will empty your holding tanks for a reasonable fee
  • For water, please arrive at the event with your RV filled, and bring a portable container to refill. There will be free container refills at the water refilling stations
  • 30-amp power is provided to all GA RVs. For VIP RV questions, please contact guestservices@cidentertainment.com
  • Small propane tanks under 16 oz are permitted

Will there be water in the campgrounds?

Yes, there will be free water refill stations in the campgrounds

Will there be showers in the campgrounds?

Yes! Showers will be open from 7am-7pm each day, and will cost $10/shower.

Arriving later?

If you buy a camping pass, but don’t arrive until Friday or later, you are still assured a spot.

If you have a friend joining you in your campground and he/she is joining you in your tent, he/she should purchase a Parking pass, leave their car in Parking and walk into the campgrounds. If you all have two tents and are waiting for him/her to join you at your car camping spot but use his own tent – you’ll need to purchase two car camping passes and tell the traffic person directing you when you arrive in the camping area that you’ve purchased two Car Camping spots. However, he/she won’t be able to bring a new car into the car camping lot and get it to your spot. Cars are parked directly adjacent to those you arrive with.

What Camping is available with a VIP ticket?

With your VIP Event ticket, you may also be interested in purchasing VIP parking or camping passes.

VIP Daily Parking: Driving to and from the festival each day? Please basket a complimentary VIP day parking pass when you purchase your VIP event ticket, and we’ll have a spot reserved for you. A VIP Day Parking Pass is good for the entire four days of the festival.

VIP Tent Only Camping + Day Parking: $69.00 – Planning to camp in a tent? Purchase VIP Tent Only Camping for a campsite in the VIP Campground. These camping passes are for VIP ticket purchasers only. Please note, you will need to walk from VIP Parking to the VIP Campground.

VIP Car Camping: Planning to camp on site? Purchase a VIP Car Camping pass to reserve a campsite in the VIP Campground conveniently located next your vehicle. These camping passes are for VIP ticket purchasers only.

VIP RV Parking Pass: You must have a VIP ticket to purchase this pass and will be parked in the VIP Campground. Pass includes full power hook up, fresh water refills, gray water dumping.

What Camping is available with a Super VIP ticket?

With your Super VIP Event ticket, you may also be interested in purchasing Super VIP parking or camping passes.

Super VIP Daily Parking – Driving to and from the festival each day? Please basket a complimentary Super VIP day parking pass when you purchase your Super VIP event ticket, and we’ll have a spot reserved for you. A Super VIP Day Parking Pass is good for the entire four days of the festival.

Super VIP Tent Only Camping + Day Parking: Planning to camp in a tent? Purchase Super VIP Tent Only Camping for a campsite in the Super VIP Campground. These camping passes are for Super VIP ticket purchasers only. Please note, you will need to walk from Super VIP Parking to the Super VIP Campground.

Super VIP Car Camping: Planning to camp on site? Purchase a Super VIP Car Camping pass to reserve a campsite in the Super VIP Campground conveniently located next your vehicle. These camping passes are for Super VIP ticket purchasers only.

Super VIP RV Parking Pass: You must have a Super VIP ticket to purchase this pass and will be parked in the Super VIP Campground. Pass includes full power hook up, fresh water refills, gray water dumping.

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Concert Site

What are we permitted to bring into the concert site?

Blankets and low back chairs are permitted but behind, or even with, the foh/soundboard only. You may not bring in your own coolers. Per Health Department regulations, no food is allowed to be brought into the Concert Site. Small umbrellas are okay but only behind the sound board. NO tents or shade structures allowed.

Will there be bike racks at the concert site?

Yes. You may leave your bikes at bike racks outside the concert area entry points.

Will we be able to exit the concert area and return to the campgrounds throughout the day?

Yes, guests can come and go from campgrounds to concert site as often as they wish as long as they hold an event ticket.

Are shade structures allowed?

Shade structures are not allowed. You may use a small umbrella, but only behind the sound board.

Are cameras or video cameras allowed in the main concert site or other stage sites?

Yes, small hand held point and shoot cameras only. No additional lenses are acceptable within the concert venue or in the other stage areas. See our prohibited items list for more detail. NO video allowed at all.

Will there be Cell Service?

Yes. We will have cell towers (COWs) set up including Verizon, AT&T and others TBD

Will there be ATMs on site?

We will have ATMs positioned throughout the event site.

Can we bring water to the show field?

One sealed bottle only. Refillable water bottles are encouraged. There will be free waterfill stations on the Show Field.

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Family & Children

What is the price for Children?

Children 12 and under are FREE. They must be accompanied by an adult, and parents must bring a copy of their birth certificate or other proof of age (eg., report card). This applies to GA and VIP. VIP guests will be able to bring their 12 and under children free and enter all VIP areas.

Do you offer Family Camping?

Yes! Family Camping is an environment that will be comfortable for those wishing to attend the festival with their families. A limited number of Family Camping passes are available for sale HERE.

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Lost & Found

How do I contact Lost & Found?

If you lost something at LOCKN’, please email us at lostandfoundlockn@gmail.com.

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Off-site Accommodations

What are the off-site accommodations for LOCKN’?

We are excited to offer many easy and convenient local hotel and shuttle options this year. With daily transportation included from hotel to festival, you can enjoy the entire weekend hassle free. We have teamed up with CID Entertainment to offer travel packages at Wintergreen Resort for LOCKN’, and Cville Travel offers hotel and shuttle packages from nearby cities of Charlottesville and Lynchburg.

How hard/easy to drive in and park each day?

Those guests who stay off site may come and go at will. It is suggested you purchase a Four-Day Parking pass or arrange shuttle / other transportation ahead of time.

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Parking

Do you have parking available at LOCKN’?

Yes, we will have Single Day parking passes available for sale in 2017.

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Sober LOCKN’

Exactly how will people be identified as sober campers?

Upon arrival let the toll booth know, and security will put a symbol on the windshield for car camping at the Sober LOCKN’ location.

Can sober campers be walk-ins? Some folks are being dropped off outside the gate, and don’t need a car, correct?

There is no tent-only sober area, but we are looking at allowing tents to be pitched without a car in the same Sober LOCKN’ car camp zone, if needed.

What is the cost for sober camping?

The cost is the same. You just need an event ticket and car camping pass if you wish to camp.

I bought a VIP pass. Can I stay in sober camping?

VIP people can camp in Sober LOCKN’ (subject to availability) and still have VIP access. They’ll need to check with the Box Office to be escorted to the Sober LOCKN’ camping location because VIPs have their own entrance. VIP Sober campers will need to purchase a GA car camping pass (same price as VIP Car Camping). There is no VIP-specific Sober camping area.

Some folks can’t arrive until Saturday morning. Can they still access sober camping?

This will be based on availability.

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Ticketing

Any questions about GA Ticketing

Call Front Gate Tickets at this number 888-512-SHOW (7469) or visit http://support.frontgatetickets.com. They will help you with all ticketing questions.

I have a question about VIP Ticketing.

For all VIP questions, including event tickets, camping hotels and transportation, please contact CID at guestservices@cidentertainment.com.

Do you have student tickets?

Yes, we have student tickets for sale in 2017 for a reduced rate. Student tickets are available for purchase here.

Do you have military tickets?

Yes, we have military tickets for sale in 2017 for a reduced rate. Military tickets are available for purchase here.

Are Children Free?

Children 12 and under are FREE. They must be accompanied by an adult at all times, and parents must bring a copy of their birth certificate or other proof of age (eg., report card). This applies to GA and VIP. VIP guests will be able to bring their 12 and under children free and enter all VIP areas.

When will I receive my tickets?

Your wristbands for the festival will arrive in the month leading up to the event. Stay tuned for more details about wristbands shipping to be announced closer to the event.

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Volunteering

I am interested in being a volunteer at Lockn’. Are there any opportunities, and who do I contact?

If you are interested in becoming a volunteer at LOCKN’ 2017, please fill out THIS FORM. We will be in touch closer to the event.

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Vendors

I am interested in being a vendor at Lockn’. Who do I get in contact with?

If you are a craft vendor interested in participating in LOCKN’ 2017, please submit your inquiry HERE.

We are now accepting applications for participation in the LOCKN’ food program. Apply to join us by May 12.

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